Mansur Gavriel Reviews

2.3

/5.0

3 customer reviews

5

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33 %

reviewers recommend

Mansur Gavriel

Mansur Gavriel, known for its handbags, footwear, and accessories, is rated 2.3 out of 5. The rating reflects how fashion-conscious women and luxury shoppers view their experience with Mansur Gavriel. Reviews of Mansur Gavriel are verified before publication.

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3 Reviews on Mansur Gavriel

by Tara Lawrence

Sep 15, 2022

Avoid this company

I received a bag that does not have anything to do with the images on the website. The craft is very poor and it does not look like the same bag.
I have been trying to contact Mansur Gavriel to return the item for a refund for several days. No reply after four days. Good luck with them if you decide to take the risk to buy an overpriced bag that is going to be a bad surprise. Avoid.

by Wagner

Jul 20, 2022

Unresponsive customer service

I love their products but the email I sent them on 12 Jul on an order has been unanswered for 9 days.

Not sure if I’ll ever get a reply 😒 and hate it when companies let you don’t this way.

by Tomothy215

Jun 08, 2022

Horrible customer service!

Purchased the chain mini cloud clutch in Bamboo. Color was NOTHING like pictured on their site. I contacted them regarding the issue, and finally received a response after several days basically saying “Sorry- it was on sale. Not our problem”. Horrible customer service! I will never purchase from Mansur Gavriel again.

*Update

I was contacted by MG, and they were kind enough to accept a return and offer me store credit. Updated my initial rating since they seem to be willing to work with their customers to resolve issues.

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